Privacy Policy for EW Villa Medica Bangladesh

Last Updated: [December 31, 2024]

1. Information We Collect

We collect personal information necessary to provide comprehensive healthcare and aesthetic services. This may include:

a. Personal Identification Data: Name, contact details (phone, email, address), date of birth, and gender.

b. Health and Medical Data (PHI): Medical history, diagnosis and treatment records, diagnostic results (e.g., Bio Med Scan, OG Scan), treatment protocols (e.g., Stem Cell usage, device settings), and records of consultations.

c. Financial and Payment Data: Information related to payments for services (though we do not store full credit card details).

d. Usage Data: Information about how you use our website (e.g., IP address, browsing activity).

2. How We Use Your Information

Your information is used strictly for the purpose of providing you with our Services, including:

a. Delivering personalized diagnostic and treatment plans.

b. Managing appointments, scheduling, and billing.

c. Communicating essential medical information and follow-up instructions.

d. Improving the quality of our Services and adhering to German quality protocols.

e. Meeting legal and regulatory requirements in Bangladesh.

3. Protection and Security

EW Villa Medica Bangladesh is committed to protecting your Personal Health Information (PHI). We implement robust technical and organizational measures to secure your data against unauthorized access, disclosure, alteration, or destruction. Access to medical records is strictly limited to authorized personnel involved in your care.

4. Disclosure of Information

We will not sell, rent, or lease your personal information to third parties. We may share your information with:

a. Affiliated Providers: Doctors, technicians, or specialists directly involved in your care or the delivery of Services.

b. Legal Authorities: When required by the law of Bangladesh, a court order, or governmental regulation.

5. Data Retention

We retain your medical records and personal data for as long as necessary to fulfill the purpose for which it was collected, comply with legal obligations (typically mandated by medical practice laws in Bangladesh), and resolve disputes.